To be formally considered for this role, please complete the application form linked HERE.

Summary:
Production support position – primary duties include running errands and transporting people on behalf of the event. This is a seasonal, as-needed position perfect for a person who has a flexible schedule and is well acquainted with Bay Area highways, streets, airports, restaurants and stores.

Duties & Responsibilities:

• Run errands & purchase supplies for tour and event
• Provide transportation for tour personnel
• Order production meals and set up/strike hospitality items
• Provide any additional support to the tour and/or in-house production team (administrative task, laundry, research, etc)

Qualifications:

• Must have valid Driver’s License and clean driving record
• Capable and comfortable driving a 15 passenger van
• Own or have access to a personal vehicle with insurance
• Great communications skills and the ability to closely follow directions
• Must be able to think and react quickly and creatively in unique situations requiring professionalism and composure
• Capacity to work long hours on your feet with early start & late end times
• Punctual & able to work with various personality types
• Ability to exercise discretion and maintain confidential information
• Must be able to lift 25 lbs
• Previous music industry experience a plus+

Pay: $21 (Hourly – NON EXEMPT)

Hours vary – many different shifts available at various Bay area locations.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

To be formally considered for this role, please complete the application form linked HERE.

POSITION: Ticketing & Box Office Manager

STATUS: Full Time, exempt

REPORTS TO: Director of Ticketing

LOCATION: Berkeley (main headquarters during office hours) + various venues around the Bay Area covering shows

Position Overview:

The Box Office Manager is responsible for building, managing, and executing ticketing operations for Another Planet Entertainment (APE) shows across multiple venues, focusing on but not limited to The Castro Theatre and Bill Graham Civic Auditorium. This role requires expertise in Ticketmaster (Host and TM1), strong organizational skills, and the ability to oversee box office operations during events. The ideal candidate has 3-4 years of box office management experience and thrives in a fast-paced live entertainment environment.

Duties/ Responsibilities:

Event Build & Ticketing Management

• Build and manage shows in Ticketmaster (TM) or TicketWeb (TW) from confirmation through event day and post show settlement.
• Manage ticket holds and ensure timely payment for ticket buys.
• Update events as needed (pricing, inventory, on-sale times) throughout the sales cycle.
• Oversee Guesttix internal ticketing system, including event setup, link distribution, order processing, and ticket fulfillment.

Financial & Settlement Duties

• Compile and distribute daily ticket counts in collaboration with other ticketing managers.
• Manage ticket count inbox, responding to agency requests and setting up auto-counts as needed.
• Complete box office settlements for all managed shows within 24 hours of the event.
• Submit box office staff payroll promptly after each show.

Box Office Operations & Customer Service

• Oversee venue box office setups for festivals and one-off events, including:
  • Submitting asset requests
  • Coordinating with ticketing providers, operations, production, and vendors.
• Maintain box office supply inventory (ticket stock, envelopes, labels, etc.).
• Manage internal box office inboxes, handling ticket requests, customer service issues, and general inquiries.
• Liaise with Ticketmaster & other platforms to ensure auxiliary event equipment (scanners, will-call setups) is in place for show nights.

Show Duties:

• Work various APE shows (fluctuates anywhere from 1-15 shows per month depending on show schedule) & festivals
• Manage onsite box office staff
• Resolve customer issues and manage patron inquiries
• Maintain a clean and well organized box office workspace for patrons and staff.
• Available by phone after hours for questions and emergencies for shows managing
• Responsible for all cash that comes into and goes out of the box office. As most venues are cashless, there will be minimal cash flow needs.

Qualifications:

• At least 3-4 years of relevant box office supervision & managerial experience preferably in the music industry.
• Ticketmaster (TM1, Sales & Host).
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Suite (Drive, Docs, Sheets, Slides).
• Adobe Cloud Platforms preferred.

Skills / Experience

• Knowledge of the music industry and passion for live music.
• Must have the ability to work in very busy and high stress situations while maintaining grace and composure.
• Excellent organizational, research, and project management skills.
• Ability to work both independently and as part of a team.
• Ability to work with minimal supervision.
• Exceptional communication skills and a professional, fun, friendly attitude
• Must be extremely flexible to work long hours, nights, weekends and holidays

Compensation & Benefits Package:

SALARY: $75,000 – $82,500 (commensurate with experience)

• Health Insurance ( includes Vision & Dental)
• 401K (after first 6 months)
• Paid time off (PTO) sick and vacation days
• Life Insurance
• FSA (flexible spending account)
• Short-term disability
• Long-term disability
• Employee assistance programs
• Pet Insurance
• Work from home options after 1 year of employment
• Paid holidays provided by our policy

This job description is a general overview of this position at this time.  However, the duties and responsibilities herein described will be changed from time to time as the company grows and takes on ticketing at various venues and festivals and the person fulfilling this position should be flexible to accommodate the needs of the department and company.

Another Planet Entertainment is committed to producing events and concerts with an independent, forward-thinking approach. Our team is composed of talented, driven individuals that are passionate about music and live events.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

To be formally considered for this role, please complete the application form linked HERE.

Established in 2003, Another Planet Entertainment is the only independent, locally owned and operated, full service concert production company in the San Francisco Bay Area and Northern California. We promote events 52 weeks a year in venues from clubs to stadiums to multi-day festivals and everything in between. APE exclusively operates and promotes concerts at the Greek Theatre at UC Berkeley, San Francisco’s Bill Graham Civic Auditorium, The Castro, and The Independent, the Fox Theater in Oakland, Lake Tahoe Outdoor Arena at Harveys, Channel 24 in Sacramento, as well as co-promoter of The Bellwether in Los Angeles. Our Annual festival and events include San Francisco’s Outside Lands and Golden Gate Park Concerts in Golden Gate Park.  Another Planet also includes Artist Management and Special Events divisions.

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Audio Systems Engineer | CH24

Job Title: Audio Systems Engineer

Status: $33.50 – $39.50  per hour, Part Time/Seasonal (non-exempt) – commensurate with experience

Reports to: APE Director of Production and Channel 24 Production Manager

Location: Sacramento, CA

Engineer Specific Responsibilities & Qualifications

Responsibilities & Qualifications

• Setup and breakdown audio equipment including stands, microphones, cables, monitors, risers, etc.
• Ensure all audio equipment is functioning properly before and after each event, troubleshooting and resolving any technical issues
• Program and operate the foh mixing console and/or monitor console for soundcheck and shows.
• Create a cordial, cooperative, and welcoming environment for artists and tours.
• Ensure audio needs for special and private events are met
• Communicate with touring audio techs to answer their technical questions and facilitate their needs.
• Conduct regular inspections and maintenance on audio equipment, including cabling and control systems.  Keep track of audio inventory.
• Attend production meetings, tech notes, and other meetings as needed by Production and requested by Management.
• When requested, participate in advance walk-throughs and surveys.

Skills / Experience

• 5-7 years experience as an audio  engineer either with a touring entity or audio vendor.
• Must be versed in system tuning using SMAART alignment software.
• Must have knowledge of Meyer Compass software and familiarity of Lake control software.
• Meyer System Design & Optimization Certificate or l’acoustic equivalent preferred
• Familiarity with Avid Venue, Yamaha DM/Rivage series mixing consoles is a plus.
• Experience with networking infrastructure over ethernet and fiber.
• Dante Certification Level 3 minimum
• Experience with complex analog and digital patching infrastructure. Must have knowledge of Dante, AVB, and Milan networking.
• Experience with wireless audio, and microphone systems. Must be proficient in Shure Wireless Workbench
• Must have extensive knowledge of troubleshooting audio concerns. Must have basic knowledge of Ohm’s law and familiarity with various wiring pin outs and multi pin standards.
• Experience with Clear-Com Freespeak II wireless com system.
• Ability to read and interpret input lists, stage plots, production designs, and technical drawings.

Professional & Interpersonal Skills

• Must have the ability to work in fast-paced and high stress situations while maintaining grace and composure. Including being self motivated
• Excellent organizational skills.
• Ability to work both independently and as part of a team.
• Ability to handle confidential information with sensitivity.
• Ability to improvise and problem solve on the go.
• Attention to detail and a willingness to learn.
• Must feel comfortable with using a computer and basic computer programs (email, word processing)
• Experience with Google Drive and Microsoft products is a plus.
• Exceptional communication skills and a professional, fun, friendly attitude
• Ability to work a flexible schedule including evenings, weekends, and overtime hours.
• Ability to repeatedly lift, push or maneuver items up to 75 pounds, either alone or with assistance from others, as well as scale ladders and work in high places.

Another Planet Entertainment is committed to producing events and concerts with an independent, forward-thinking approach. Our team is composed of talented, driven individuals that are passionate about music and live events.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Must be 18 years or older to apply.

To be formally considered for this role, please complete the application form linked HERE.

Established in 2003, Another Planet Entertainment is the only independent, locally owned and operated, full service concert production company in the San Francisco Bay Area and Northern California. We promote events 52 weeks a year in venues from clubs to stadiums to multi-day festivals and everything in between. APE exclusively operates and promotes concerts at the Greek Theatre at UC Berkeley, San Francisco’s Bill Graham Civic Auditorium, The Castro, and The Independent, the Fox Theater in Oakland, Lake Tahoe Outdoor Arena at Harveys, Channel 24 in Sacramento, as well as co-promoter of The Bellwether in Los Angeles. Our Annual festival and events include San Francisco’s Outside Lands and Golden Gate Park Concerts in Golden Gate Park.  Another Planet also includes Artist Management and Special Events divisions.

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Audio Engineer | CH24

Job Title: Audio Engineer

Status: $29.50 – $33.50  per hour, Part Time/Seasonal (non-exempt) – commensurate with experience

Reports to: APE Director of Production and Channel 24 Production Manager

Location: Sacramento, CA

Responsibilities & Qualifications

• Perform load in and out of tour production gear and equipment
• Setup and breakdown band and event equipment including but not limited to touring backline, stands, microphones, cables, monitors, risers, etc.
• Ensure all audio equipment is functioning properly before and after each event, troubleshooting and resolving any technical issues
• Program and operate the foh mixing console and/or monitor console for soundcheck and shows.
• Create a cordial, cooperative, and welcoming environment for artists and tours.
• Ensure audio needs for special and private events are met
• Communicate with touring audio techs to answer their technical questions and facilitate their needs.
• Conduct regular inspections, and maintenance  on audio equipment, including  cabling and control systems.  Keep track of audio inventory.
• Attend production meetings, tech notes, and other meetings as needed by Production and requested by Management.
• When requested, participate in advance walk-throughs and surveys.

Skills / Experience

• 4-6 years experience as an audio engineer either with a touring production, venue stage production team, or staff engineer for an audio vendor
• Familiarity with Avid Venue, Yamaha DM/Rivage series mixing consoles is a plus.
• Dante Certification Level 2 minimum
• Experience with networking infrastructure over ethernet and fiber.
• Experience with complex analog and digital patching infrastructure. Must have knowledge of Dante, AVB, and Milan networking.
• Experience with wireless audio and microphone systems. Must be proficient in Shure Wireless Workbench
• Experience with Clear-Com Freespeak II wireless com system.
• Ability to read and interpret input lists, stage plots, production designs, and technical drawings.

Professional & Interpersonal Skills

• Knowledge of the music industry and passion for live music.
• Must have the ability to work in fast-paced and high stress situations while maintaining grace and composure.
• Excellent organizational skills.
• Ability to work both independently and as part of a team.
• Ability to handle confidential information with sensitivity.
• Ability to improvise and problem solve on the go.
• Attention to detail and a willingness to learn.
• Must feel comfortable with using a computer and basic computer programs (email, word processing)
• Experience with Google Drive and Microsoft products is a plus.
• Exceptional communication skills and a professional, fun, friendly attitude
• Ability to work a flexible schedule including evenings, weekends, and overtime hours.
• Ability to repeatedly lift, push or maneuver items up to 75 pounds, either alone or with assistance from others, as well as scale ladders and work in high places.

Another Planet Entertainment is committed to producing events and concerts with an independent, forward-thinking approach. Our team is composed of talented, driven individuals that are passionate about music and live events.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

 Must be 18 years or older to apply.

To be formally considered for this role, please complete the application form linked HERE.

Established in 2003, Another Planet Entertainment is the only independent, locally owned and operated, full service concert production company in the San Francisco Bay Area and Northern California. We promote events 52 weeks a year in venues from clubs to stadiums to multi-day festivals and everything in between. APE exclusively operates and promotes concerts at the Greek Theatre at UC Berkeley, San Francisco’s Bill Graham Civic Auditorium, The Castro, and The Independent, the Fox Theater in Oakland, Lake Tahoe Outdoor Arena at Harveys, Channel 24 in Sacramento, as well as co-promoter of The Bellwether in Los Angeles. Our Annual festival and events include San Francisco’s Outside Lands and Golden Gate Park Concerts in Golden Gate Park.  Another Planet also includes Artist Management and Special Events divisions.

____________________________________________________________________________ 

Lighting Designer | CH24

 Job Title: Lighting Designer

Status: $24 -$35 per hour, Part Time/Seasonal (non-exempt) – commensurate with experience

Reports to: APE Director of Production and Channel 24 Production Manager

Location: Sacramento, CA

Responsibilities & Qualifications

• Perform load in and out of tour production gear and equipment
• Ensure all lighting equipment is functioning properly before and after each event, troubleshooting and resolving any technical issues.
• Program and operate the lighting console for lighting check and shows.
• Setup, operate, and call cues for spot lights as needed.
• Assist with venue stage power and help troubleshoot any electrical issues
• Create a cordial, cooperative, and welcoming environment for artists and tours.
• Ensure lighting needs for special and private events are met
• Communicate with touring lighting designers to answer their technical questions and facilitate their needs.
• Conduct regular inspections, maintenance, and repairs on lighting equipment, including fixtures, cabling, and control systems.
• Attend production meetings, tech notes, and other meetings as needed by Production and requested by Management.
• When requested, participate in advance walk-throughs and surveys.

Skills / Experience

• 4-6 years experience as a lighting designer either with a touring production, venue staff, staff designer for lighting vendor or design firm.
• Familiarity with grandMA consoles, sACN, networking, Paradigm control systems, and set up and operation in a multi-console sACN environment.
• Experience with and ability to troubleshoot lighting networking infrastructure (over ethernet and fiber)
• Must have in depth knowledge of DMX routing and troubleshooting.
• Basic knowledge of power distribution and rigging safety. Must have OSHA 10 certification.
• Must have general electrical knowledge and be able to properly diagnose electrical issues. Must be able to calculate lighting loads and balance phases. Must be able to understand and utilize Ohm’s Law
• Experience with haze, lasers, or video integration in live events.
• Basic knowledge of power distribution and rigging safety.
• Ability to read and interpret lighting plots, production designs, and technical drawings.
• Must have the ability to work in fast-paced and high stress situations while maintaining grace and composure.

Professional & Interpersonal Skills

• Knowledge of the music industry and passion for live music.
• Excellent organizational skills.
• Ability to work both independently and as part of a team.
• Ability to handle confidential information with sensitivity.
• Ability to improvise and problem solve on the go.
• Attention to detail and a willingness to learn.
• Must feel comfortable with using a computer and basic computer programs (email, word processing)
• Experience with Google Drive and Microsoft products is a plus.
• Exceptional communication skills and a professional, fun, friendly attitude
• Ability to work a flexible schedule including evenings, weekends, and overtime hours.
• Ability to repeatedly lift, push or maneuver items up to 75 pounds, either alone or with assistance from others, as well as scale ladders and work in high places.

Another Planet Entertainment is committed to producing events and concerts with an independent, forward-thinking approach. Our team is composed of talented, driven individuals that are passionate about music and live events.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. 

Must be 18 years or older to apply.

To be formally considered for this role, please complete the application form linked HERE.

The Role:

The Castro Theatre in San Francisco CA is looking for an Barback to support our Bartenders and the rest of our beverage team. You’ll assist with bar opening and closing procedures, perform various behind-the-bar tasks, such as restocking the bar and preparing garnishes. If you’re interested in kickstarting your career in the hospitality industry, this is a great opportunity to get first-hand experience of how a bar operates. This is an entry level position where candidates can learn the ropes of working behind a bar and serving with a path to promotion.

You are working in a team-oriented, high-volume, fast-paced, guest-centric environment to provide an exceptionally distinctive experience Note that, to be considered for this role, you should be legally authorized to work in a bar where alcoholic beverages are served and consumed. You should also be available to work in shifts, including evenings.

Responsibilties:

• Tidy up tables, counters, and other bar areas
• Restock the bar with napkins, cups, straws,
• Prepare mixers, juices, and cocktail garnishes
• Replenish glassware and bar equipment
• Replace beer, wine, & liquor
• Remove trash and wipe down drink spills
• Fill and replenish ice bins
• Assist the Bartenders during rush hours
• Maintain cleanliness and organization of all stock
• Track all stock leaving storage areas

Requirements:

• Minimum age to serve alcohol
• Interest in the hospitality industry; previous entry-level experience in a bar or restaurant is not mandatory, but will be considered a plus
• Ability to work in a fast-paced environment that can be loud and dimly lit during
• Basic knowledge of bar menu items (different types of beers, liquor, and wine)
• Positive attitude and excellent communication skills
• Physical ability to lift beer kegs, hold heavy containers of bottles and glassware and stand during the shift
• Flexibility to work during evenings, weekends, and public holidays
• Ability to stay calm and efficient under pressure
• Be able to work at least one day a month assisting in deliveries
• Relevant training certificates such as LEAD and Food Handling
• High school diploma: additional certifications in mixology or hospitality is a plus

Salary:

$19.61 Hourly + tips

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.